Stop customer-driven spam before it damages your reputation
Outgoing mail from your servers
- info@shop.example.comDelivered
- hello@studio.example.orgDelivered
- bob@example.comHeld: spam
- news@blog.example.netDelivered
Inline detection before mail leaves your network
- Spam
- Phishing
- Malware
Mailbox providers
- Gmail
- Microsoft
- Yahoo
Spam alertbob@example.com is sending spam. Your team is notified.
A compromised account is caught before its mail leaves your network. Everyone else keeps delivering.
Why choose MailChannels?
Cut email-delivery support tickets- Stay off blocklists
- Detect compromised customers faster
- Run email without running an email team
Achieve inbox delivery
Maximize inbox delivery
Intelligent IP pools and per-sender reputation tracking keep your customers’ mail flowing to Gmail, Microsoft, and Yahoo.
Catch spam before it leaves your network
Inline detection identifies compromised accounts, phishing campaigns, and spam bursts before they damage your IP reputation.
Cut support ticket volume
Customers like DreamHost have reduced email-delivery tickets from 300 a week to about 10. Rebel reported a 90% drop.
Features
- No hardware, no maintenance
Cloud-native SMTP relay. Point your servers at MailChannels and your existing infrastructure stays where it is.
- Inline threat detection
Spam, phishing, and malware identified and blocked before messages leave your network.
- Self-serve false-positive recovery
Customers resolve their own delivery issues through MailChannels Insights™ — without escalating to your support team.
- 24/7 Operations coverage
A dedicated support team that knows email abuse, available when you need it.
Detect compromised accounts
Receive monitoring alerts
Alert monitors notify you of spamming activity within your network.
Automate account shutdowns
Shut down abusive accounts automatically using API webhooks.
Improve deliverability of legitimate emails
Automatically prioritize legitimate emails from well-behaved senders to optimize inbox performance without manual intervention.
Built for shared hosting providers
Multiple SMTP credentials per account
Issue distinct credentials per server so you can revoke compromised access without disrupting the rest of your fleet.
Role-based team access
Set up web console logins with appropriate access levels for support, operations, and admin staff.
Operational visibility across your whole fleet
Log search, analytics, and per-sender behavior in one place.
Monitor your web hosting email at a glance
Diagnose email delivery problems with an intuitive UI
Utilize our user-friendly interface to manage accounts and troubleshoot delivery problems efficiently.
Empower the support team
Enable your support team to search through logs swiftly, providing quick answers to email delivery questions.
View sender profiles
Access detailed sender profiles that include all sent mail, alerts, and metrics to identify spammers instantly.
Find the sender behind every problem
Your data is safe and secure
GDPR compliance
We are fully committed to complying with GDPR requirements, ensuring the security and privacy of our customers and their users. Learn more
SOC2 certification efforts
We are working towards SOC 2 Type II certification by implementing comprehensive user authentication, robust data integrity controls, and continuous monitoring.
Privacy-first infrastructure
Unlike other email-sending services, we retain message data only as long as necessary to queue and deliver messages, reducing exposure to potential breaches.
Trusted by 25% of the top 100 hosting providers
What people are saying
“We went from 300 tickets a week, down to about 10. Overall, the solution just fit and works. We couldn’t be happier with it.”
